Seamless Shopping Experience – all in one app
With WhatsApp Commerce, you create a full shopping experience right within the chat: browse catalogs, ask questions, place orders — without ever leaving the app. No unreliable switch to a website — shop and pay in a familiar environment.
Personal & direct customer engagement
Reach your customers exactly where they’re active every day — with an open rate of up to 98 %. Use automated messages, personalized offers, and fast responses to build trust and real customer loyalty.
Efficient order processing & tracking
Automated updates on orders, shipping, and delivery keep your customers informed at all times — and save support-team effort.
Smart chatbots & AI support
AI-powered chatbots answer customer inquiries 24/7, suggest relevant products, and drive upselling — growing your revenue automatically.
Abandoned-cart reminders
Automatically remind customers of abandoned carts and generate sales with personalized messages — achieving over 35 % recovery rates, according to WATI.
Secure in-chat payments
In countries with WhatsApp Pay (like India), payments can be made entirely within the app — making checkout effortless. No detours, no leaving the chat.
Cost-effective marketing with maximum impact
WhatsApp messages are cheaper than SMS or newsletters — with significantly higher relevance and customer proximity.
Global & GDPR‑compliant
Whether local or international: WhatsApp reaches customers in over 180 countries. At the same time, chats remain end-to-end encrypted — ensuring highest trust with verification and data protection.
Our conclusion:
Ideal for:
– More revenue through chat-based purchases and reminders
– Happy customers thanks to fast responses and clear information
– Minimal effort via bots and automation
– Maximum reach with global presence and high visibility
Get started now! Integrate WhatsApp Business or its API — connect your shop with chatbots, catalogs, and automated workflows.
Let chat marketing do the work for you!