Skip to content
WhatsApp in e-commerce
WhatsApp in e-commerce

WhatsApp in e-commerce

Boost Your E-Commerce Success with WhatsApp Conversations

Seamless Shopping Experience – all in one app

With WhatsApp Commerce, you create a full shopping experience right within the chat: browse catalogs, ask questions, place orders — without ever leaving the app. No unreliable switch to a website — shop and pay in a familiar environment.


Personal & direct customer engagement

Reach your customers exactly where they’re active every day — with an open rate of up to 98 %. Use automated messages, personalized offers, and fast responses to build trust and real customer loyalty.


Efficient order processing & tracking

Automated updates on orders, shipping, and delivery keep your customers informed at all times — and save support-team effort.


Smart chatbots & AI support

AI-powered chatbots answer customer inquiries 24/7, suggest relevant products, and drive upselling — growing your revenue automatically.


Abandoned-cart reminders

Automatically remind customers of abandoned carts and generate sales with personalized messages — achieving over 35 % recovery rates, according to WATI.


Secure in-chat payments

In countries with WhatsApp Pay (like India), payments can be made entirely within the app — making checkout effortless. No detours, no leaving the chat.


Cost-effective marketing with maximum impact

WhatsApp messages are cheaper than SMS or newsletters — with significantly higher relevance and customer proximity.


Global & GDPR‑compliant

Whether local or international: WhatsApp reaches customers in over 180 countries. At the same time, chats remain end-to-end encrypted — ensuring highest trust with verification and data protection.


Our conclusion:

 
Ideal for:

– More revenue through chat-based purchases and reminders

– Happy customers thanks to fast responses and clear information

– Minimal effort via bots and automation

– Maximum reach with global presence and high visibility


Get started now! Integrate WhatsApp Business or its API — connect your shop with chatbots, catalogs, and automated workflows. 
Let chat marketing do the work for you!
Clevermessage Advantage shape

WhatsApp Business makes your online store smart, personal, and incredibly efficient.

Get started today!

Register
shape